Privacy Policy


Privacy Policy


Privacy Policy

Marbles APP is provided by StimVeda Neurosciences at no cost, with an option for in-app purchases and is intended for use as is.

This page is used to inform visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service.

If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.


We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Effective Date" of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates.
This Privacy Policy was created to comply with Razorpay's policy for websites accepting payments through its platform and to ensure adherence to applicable laws and regulations regarding data protection and privacy.

 

Information Collection and Use
We may collect information about you in a variety of ways. The information we may collect on the Site includes:

Personal Data
Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you choose to participate in various activities related to the Site, such as online chat and message boards. If you choose to make a purchase through our Site, we will collect payment information through our payment processor, Razorpay. We do not store or have access to your credit card information or other financial data, as this information is directly provided to and managed by Razorpay.

Derivative Data
Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.

Use of Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

  • Process payments and refunds through Razorpay.

  • Fulfill and manage purchases, orders, payments, and other transactions related to the Site.

  • We use the sensitive personal information collected to tailor the mental health support and interventions provided through the app. This includes customizing text-based modules/courses to better suit your individual needs and tracking your progress over time.

  • The sensitive personal information collected may also be used to improve the effectiveness of our text-based modules/courses, develop new features, and enhance the overall user experience on "Marbles."


Sharing of Sensitive Personal Information

  • With your consent, we may share your sensitive personal information with healthcare professionals who are directly involved in your care or treatment. This is to ensure a coordinated approach to managing your mental health condition.

  • We may use anonymized and aggregated data derived from your sensitive personal information for research purposes to improve mental health interventions and understanding. This data will not be linked to any personally identifiable information.


Access and Control of Personal Information

  • You have the right to access, review, correct, or delete your sensitive personal information stored by "Marbles." We provide tools and settings within the app to manage your information and privacy preferences.


Contact Information for Privacy Concerns

  • If you have any questions or concerns about how your sensitive personal information is handled by "Marbles," please contact our team at dev@marbles.health


By adding these points to your privacy policy, you can provide clear and comprehensive information about how "Marbles" collects, uses, and protects the sensitive personal information of its users, building trust and ensuring compliance with privacy laws and regulations.

 

Cookies

Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device's internal memory.

This Service does not use these "cookies" explicitly. However, the app may use third-party code and libraries that use "cookies" to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.

 

Service Providers

We may employ third-party companies and individuals due to the following reasons:

To facilitate our Service; To provide the Service on our behalf; To perform Service-related services; or To assist us in analyzing how our Service is used. We want to inform users of this Service that these third parties have access to their Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

 

Disclosure of Your Information
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

  • By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

  • Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing (Razorpay), data analysis, email delivery, hosting services, customer service, and marketing assistance.


Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other types of misuse.


Policy for Children
We do not knowingly solicit information from or market to children under the age of 13. If we learn that any information has been collected from a child under the age of 13, we will delete that information as quickly as possible. If you believe we might have any information from or about a child under the age of 13, please contact us at dev@marbles.health.


Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
Neuracle Health Pvt Ltd
Address: A-83/5, Upper ground floor, Kh. no. 71/795
Chattarpur Enclave
Delhi 110074, India

Contact No.: +91 74288 34205

 


 


This policy is effective as of 2024-04-02

Marbles APP is provided by StimVeda Neurosciences at no cost, with an option for in-app purchases and is intended for use as is.

This page is used to inform visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service.

If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.


We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Effective Date" of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates.
This Privacy Policy was created to comply with Razorpay's policy for websites accepting payments through its platform and to ensure adherence to applicable laws and regulations regarding data protection and privacy.

 

Information Collection and Use
We may collect information about you in a variety of ways. The information we may collect on the Site includes:

Personal Data
Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you choose to participate in various activities related to the Site, such as online chat and message boards. If you choose to make a purchase through our Site, we will collect payment information through our payment processor, Razorpay. We do not store or have access to your credit card information or other financial data, as this information is directly provided to and managed by Razorpay.

Derivative Data
Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.

Use of Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

  • Process payments and refunds through Razorpay.

  • Fulfill and manage purchases, orders, payments, and other transactions related to the Site.

  • We use the sensitive personal information collected to tailor the mental health support and interventions provided through the app. This includes customizing text-based modules/courses to better suit your individual needs and tracking your progress over time.

  • The sensitive personal information collected may also be used to improve the effectiveness of our text-based modules/courses, develop new features, and enhance the overall user experience on "Marbles."


Sharing of Sensitive Personal Information

  • With your consent, we may share your sensitive personal information with healthcare professionals who are directly involved in your care or treatment. This is to ensure a coordinated approach to managing your mental health condition.

  • We may use anonymized and aggregated data derived from your sensitive personal information for research purposes to improve mental health interventions and understanding. This data will not be linked to any personally identifiable information.


Access and Control of Personal Information

  • You have the right to access, review, correct, or delete your sensitive personal information stored by "Marbles." We provide tools and settings within the app to manage your information and privacy preferences.


Contact Information for Privacy Concerns

  • If you have any questions or concerns about how your sensitive personal information is handled by "Marbles," please contact our privacy officer at [Contact Information].


By adding these points to your privacy policy, you can provide clear and comprehensive information about how "Marbles" collects, uses, and protects the sensitive personal information of its users, building trust and ensuring compliance with privacy laws and regulations.

 

Cookies

Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device's internal memory.

This Service does not use these "cookies" explicitly. However, the app may use third-party code and libraries that use "cookies" to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.

 

Service Providers

We may employ third-party companies and individuals due to the following reasons:

To facilitate our Service; To provide the Service on our behalf; To perform Service-related services; or To assist us in analyzing how our Service is used. We want to inform users of this Service that these third parties have access to their Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

 

Disclosure of Your Information
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

  • By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

  • Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing (Razorpay), data analysis, email delivery, hosting services, customer service, and marketing assistance.


Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other types of misuse.


Policy for Children
We do not knowingly solicit information from or market to children under the age of 13. If we learn that any information has been collected from a child under the age of 13, we will delete that information as quickly as possible. If you believe we might have any information from or about a child under the age of 13, please contact us at [Your Contact Information].


Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
Neuracle Health Pvt Ltd
Address: A-83/5, Upper ground floor, Kh. no. 71/795
Chattarpur Enclave
Delhi 110074, India

Contact No.: +91 74288 34205

 

This policy is effective as of 2024-04-02